Front Desk Receptionist

Full-Time Front Desk Receptionist – Cleveland & Ooltewah, TN

NiteOwl Urgent Care is looking for a full-time Front Desk Receptionist to join our team in Cleveland and Ooltewah, Tennessee.

We’re looking for someone who is dependable, friendly, and able to handle a fast-paced environment while providing excellent customer service to our patients.

Position Details:

• Full-time
• Locations: Cleveland, TN & Ooltewah, TN
• 12-hour shifts
• Fast-paced urgent care setting
• Must be willing to work weekends

Responsibilities:

• Check patients in and out efficiently
• Verify insurance and collect copays
• Answer phones and assist with patient questions
• Maintain accurate patient information in the EMR
• Provide a welcoming and professional experience for every patient

Requirements:

• Previous front desk, medical office, or customer service experience preferred
• Strong communication and organizational skills
• Ability to multitask and stay calm under pressure
• Reliable and team-oriented
• Weekend availability required

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Work Location: In person