Front Desk Receptionist

Front Desk Receptionist

Richmond Spine Interventions and Pain Center is seeking experienced, dedicated Front Desk Receptionists to join our team at both our Midlothian and Mechanicsville locations. The ideal candidate will possess excellent communication and customer service skills, demonstrate strong organizational abilities, and thrive in a fast-paced clinical environment while adhering to established practice guidelines.

Key Responsibilities

• Greet and assist patients in a professional and welcoming manner within a busy outpatient clinic
• Check in patients using the EMR system accurately and efficiently
• Respond promptly to inquiries or direct questions and concerns to appropriate staff
• Coordinate and optimize provider schedules to enhance patient satisfaction
• Notify providers of patient arrivals in a timely manner
• Perform data entry and general clerical duties
• Verify financial information and collect patient payments
• Communicate clearly with physicians and clinical staff regarding patient needs, concerns, or issues

Qualifications

Education:

• High school diploma or GED required

Experience:

• Prior customer service experience required
• Medical office experience preferred
• Experience with EMR systems preferred

Additional Requirements

• Reliable transportation is required
• Ability to travel between Midlothian and Mechanicsville locations as needed

Compensation & Benefits

• Pay: $15.00–$17.00 per hour (performance review after 90 days)
• Health insurance
• Dental insurance
• Optional Aflac policies
• Paid holidays
• Paid time off (PTO)
• 401(k) plan

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Medical Specialty:

• Pain Medicine

Application Question(s):

• Do you have reliable transportation?
• Are you able to travel between Midlothian and Mechanicsville locations as needed?

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person