Front Desk Receptionist

erioCraft is a modern periodontal and dental implant practice focused on exceptional patient care, advanced treatment, and a welcoming patient experience. We are looking for a motivated, organized, and personable Front Desk Receptionist / Patient Coordinator to join our growing team.

This position is ideal for someone who enjoys interacting with patients, thrives in a fast-paced environment, and values professionalism, communication, and teamwork.

Responsibilities

• Greet and welcome patients with professionalism and warmth
• Check patients in and out efficiently
• Collect copays and process payments
• Confirm and schedule appointments
• Answer incoming phone calls, respond to messages, and assist with patient requests
• Respond to office emails and correspondence
• Contact referring dental offices to obtain patient information and records
• Submit insurance claims and communicate with insurance companies regarding claims and benefits
• Process patient information using office software and online insurance portals
• Maintain organized patient records and office documentation
• Assist with inventory management and ordering supplies
• Support instrument sterilization and operatory preparation as needed
• Send appointment reminders and email confirmations
• Draft occasional patient communications and informational office updates
• Maintain professional communication through social media and online platforms when needed
• Communicate effectively with doctors, team members, patients, and referring offices

Qualifications

• Previous dental or medical front desk experience preferred
• Knowledge of dental insurance and claim submission preferred
• Strong communication and organizational skills
• Professional appearance and positive attitude
• Ability to multitask in a fast-paced environment
• Comfortable with computers, email communication, and dental software
• Team-oriented mindset with strong attention to detail

What We Offer

• Competitive compensation
• Supportive and positive work environment
• Opportunity for growth within a modern specialty practice
• Exposure to advanced periodontal and implant procedures

If you are organized, personable, and passionate about patient care, we would love to hear from you.

Pay: $21.60 - $29.63 per hour

Benefits:

• Paid time off

Work Location: In person