Front Desk Receptionist

Job Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience. Your energetic approach and organizational skills will help maintain smooth office operations, manage multi-line phone systems, and support administrative functions with efficiency and enthusiasm. This paid position offers an exciting opportunity to be an integral part of a vibrant team dedicated to excellent customer service and office management.

Duties

• Greet visitors warmly, verify appointments, and direct them appropriately to ensure a welcoming environment
• Manage multi-line phone systems, answer inquiries, transfer calls, and take detailed messages with professionalism and courtesy
• Handle incoming correspondence, emails, and deliveries efficiently while maintaining organized filing systems
• Support office management tasks such as calendar management, appointment scheduling, and data entry using Microsoft Office and Google Workspace tools
• Perform clerical duties including proofreading documents, maintaining records, and updating databases like QuickBooks for bookkeeping purposes
• Assist with customer support by addressing questions promptly and providing accurate information about services or appointments
• Maintain a tidy reception area, manage office supplies inventory, and ensure all equipment functions properly

Experience

• Proven office experience with strong clerical skills in a fast-paced environment
• Prior experience in customer service or front desk roles, preferably in medical or dental settings such as medical receptionist or dental receptionist positions
• Demonstrated proficiency with computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry software
• Familiarity with multi-line phone systems, phone etiquette, and organizational skills to manage busy schedules effectively
• Bilingual abilities are highly valued to assist diverse client populations
• Experience with bookkeeping or QuickBooks is a plus for handling financial transactions or record-keeping tasks
• Strong typing skills along with excellent proofreading abilities to ensure accuracy in all communications

Join us to be part of a lively team that values professionalism, efficiency, and exceptional customer interactions. This role offers the chance to develop your administrative expertise while making a meaningful impact on our organization’s daily operations.

Pay: $16.00 - $17.00 per hour

Work Location: In person