Front Desk Receptionist

Overview:

We are seeking a dedicated and detail-oriented Front Desk Receptionist to join our mortgage brokerage full time. The ideal candidate must have a professional and positive demeanor, professional phone etiquette, and the ability to multi-task to execute time sensitive tasks.

Responsibilities:

• Welcoming visitors and vendors warmly and professionally
• Answering all incoming phones calls in a friendly and professional manner, ensuring correct protocol for all types of calls and directing accordingly
• Escort visitors to meet with employees
• Keeping the reception area clean and organized, and coordinate with internal teams as needed
• Providing event support as needed, including setup and coordination
• Offer general office front desk support, such as managing mail, scheduling appointments, and assisting with administrative tasks

Qualifications:

• Experience in hospitality, front desk or customer service
• Experience working in a collaborative, cross-functional, open environment
• Highly detail-oriented and organized
• Excellent interpersonal skills, both in person and on the phone.
• High degree of flexibility and ability to trouble shoot and prioritize wisely
• Ability to interact effectively at all levels

Hours: Full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional flexibility required.