Front Desk Receptionist

Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to serve as the first point of contact for our thriving Mental Health Practice. The ideal candidate will possess excellent communication skills, a friendly demeanor, and strong organizational abilities. In this role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. The successful candidate will demonstrate proficiency with office management tools, multi-line phone systems, and computer literacy, contributing to a welcoming environment for clients, visitors, and staff alike.

Responsibilities

• Greet visitors and clients warmly, ensuring a positive first impression of the organization.
• Manage multi-line phone systems with professionalism, directing calls accurately and courteously.
• Handle scheduling tasks including calendar management and appointment setting using various office software.
• Maintain organized filing systems, data entry records, and ensure proper documentation through proofreading and accurate record keeping.
• Support office management tasks such as supply inventory control, scanning documents and some filing
• Provide customer support by addressing inquiries promptly via phone or email while maintaining excellent phone etiquette.
• Coordinate with other departments to facilitate smooth office operations and ensure timely completion of clerical tasks.

Qualifications

• Proven experience in medical office administrative role with a focus on front desk responsibilities.
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and EHR systems.
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Effective communication skills in both verbal and written forms;
• Knowledge of medical receptionist duties is advantageous

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• Paid time off

Experience:

• Medical office: 1 year (Preferred)

Work Location: In person