Front Desk Receptionist

The Receptionist We Want to Hire

We want to hire the person who understands that the front desk is not just a desk. It is the first place our clients decide whether they feel safe, heard, and taken seriously. Our ideal Legal Receptionist is calm under pressure, sharp with details, steady on the phone, and genuinely respectful toward people who may be hurt, frustrated, scared, or tired of being ignored.

If you always show up, can combine warmth, accuracy, discretion, and follow-through, you can help our legal team protect the underdog from the very first call. This position is ideal for an early-career professional seeking hands-on experience in a legal environment, with opportunities for growth, more hours, and increased responsibility over time.

Schedule - Monday through Friday, 9:00 a.m. to 3:00 p.m.

Key Responsibilities

• Greet clients and visitors promptly and professionally, ensuring a welcoming and organized front-desk experience.
• Answer calls and emails with patience, professionalism, and sensitivity.
• Screen and route incoming telephone calls using a multi-line phone system and accurately log call details when required.
• Schedule clients.
• Receive, scan, and file incoming mail, faxes, and electronic documents in accordance with firm procedures.
• Maintain organized physical and digital filing systems to ensure accessibility and compliance in the database management system.
• Perform general administrative and clerical tasks, including data entry, document preparation, typing correspondence, and mail distribution.
• E-file in Delaware Courts.
• Monitor and maintain office supplies; coordinate reordering and vendor service calls.
• Other duties as assigned.

Required Qualifications

• Minimum of 1 year of experience as a receptionist, administrative assistant, or office support professional.
• Demonstrated proficiency in Microsoft Office (Word, Excel) and Gmail for Business.
• Strong communication skills, with a professional and courteous demeanor.
• Ability to manage multiple priorities and maintain accuracy in a fast-paced office.
• Experience with data entry and document filing systems.
• Ability to pass filing and Microsoft Word skills assessments.
• Familiarity with multi-line phone systems and standard office equipment.

Preferred Qualifications

• Associate’s degree or higher.
• Prior experience in a law firm.

Who Would Be Happy in This Role

You will be happy in this role if you take pride in being dependable, organized, and useful every day. This position is a strong fit for someone who likes clear expectations, cares about doing small things correctly, and wants meaningful law firm experience in a client-facing role. You do not need to be loud or flashy to succeed here; you do need to be attentive, professional, emotionally intelligent, and willing to help create a first impression that tells every client: this firm is listening, and this firm is ready to fight for you.

Pay: $16.00 - $18.00 per hour

Benefits:

• Flexible schedule

Work Location: In person