Front Desk Receptionist

Front Desk Receptionist

We are a trusted insurance agency dedicated to providing exceptional service and customized insurance solutions to our clients. We are seeking a professional, friendly, and organized Front Desk Receptionist to join our team and serve as the first point of contact for our customers.

Position Overview

The Front Desk Receptionist is responsible for creating a welcoming environment for clients, managing incoming communications, and providing administrative support to ensure smooth office operations. The ideal candidate is customer-focused, detail-oriented, and able to handle multiple tasks in a fast-paced office setting.

Responsibilities

• Greet clients and visitors in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls.
• Schedule appointments and maintain staff calendars.
• Assist clients with basic inquiries and direct them to the appropriate team member.
• Maintain accurate customer records and update information as needed.
• Process incoming and outgoing mail, emails, and office correspondence.
• Assist with insurance paperwork, applications, and document collection.
• Perform data entry and general administrative duties.
• Maintain a clean, organized, and professional reception area.
• Order office supplies and support daily office operations.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative, or customer service experience preferred.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Excellent organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to maintain confidentiality and handle sensitive information.
• Insurance industry experience is a plus but not required.

Pay: $16.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person