Front Desk Receptionist / Membership Consultant - Gym Experience

Job Title: Front Desk Receptionist / Membership Consultant

Job Description

We are looking for a friendly, professional, and highly organized Front Desk Receptionist / Membership Consultant to join our team. As the first point of contact for members and visitors, you will play a key role in delivering an exceptional customer experience while supporting daily gym operations.

Key Responsibilities:

* Welcome members and guests in a professional and friendly manner

* Handle membership enquiries, facility tours, and membership sales

* Manage class bookings, appointments, and member schedules

* Process payments, memberships, renewals, and retail sales

* ⁠Strong Sales skills

* Respond to phone calls, emails, WhatsApp messages, and general enquiries

* Maintain accurate member records and update booking systems

* Support daily administrative tasks and reporting requirements

* Assist with opening and closing procedures of the facility

* Ensure the reception area remains clean, organized, and presentable at all times

* Resolve basic member concerns and escalate issues when necessary

* Work closely with coaches and other team members to ensure smooth daily operations

* Promote gym services, events, personal training, and special offers

Preferred Skills

• Experience in membership sales and customer retention.
• Knowledge of fitness and wellness services.
• Ability to handle cash transactions and basic administrative tasks.

Benefits

• Competitive salary.
• Career growth opportunities.
• Gym membership and employee wellness benefits.
• Supportive and dynamic work environment.

Pay: AED3,000.00 - AED5,500.00 per hour

Work Location: In person