Front Desk Receptionist-Uncas

The Front Desk Receptionist will ensure that clients, staff, and visitors are welcomed, provided proper security credentials, and directed to the appropriate TVCCA program. She/He will maintain ongoing communication with individual programs to ensure the check-in process remains effective and responsive. The Front Desk Receptionist will function in a high volume environment and must possess the ability to handle difficult situations with diplomacy, tact, and in a culturally competent manner. This individual will act as the main switchboard operator for the Uncas on the Thames office, and will be responsible for in/outgoing mail, fax operation, building access, deliveries, and various clerical duties to assist TVCCA programs. Applicant must demonstrate strong computer skills.

TVCCA offers a generous benefits package including;

• 403B Retirement Plan
• Medical, Dental, Vision, Life & Accidental Death benefits, short-term disability, long-term disability and voluntary benefits
• 13 paid Holidays, vacation/sick time

Required Skills

Associates Degree plus one year related experience or High School diploma plus 3 years of experience in greeting the public and managing client flow. Possess excellent verbal and written communication skills. Well organized with the ability to handle multiple functions in a busy, dynamic social service setting. Excellent computer skills (Microsoft Office Suite, Excel, Access, Publisher). Available to work late one evening per week. Bi-lingual preferred.