Front Desk Representative ()

Join to apply for the Front Desk Representative () role at TALENTMATE.

The Front Desk Representative plays a critical role in ensuring the efficient operation of a company's front desk activities. As the first point of contact for visitors and guests, this role requires a welcoming, professional individual who is adept at multitasking. The ideal candidate will possess excellent communication and organizational skills, allowing them to manage a myriad of tasks, from greeting visitors and answering inquiries to handling administrative duties and providing exceptional customer service. By maintaining a professional and approachable demeanor, the Front Desk Representative ensures that all interactions are pleasant and each guest is appropriately directed, enhancing the overall company image and client satisfaction. This is a great opportunity for someone looking to grow in a vibrant and dynamic work environment, often serving as a stepping stone to a more advanced career in administration or customer relations.

Responsibilities

• Greet and welcome visitors as soon as they arrive at the office.
• Direct visitors to the appropriate person and office or service.
• Answer, screen, and forward incoming phone calls accurately and efficiently.
• Ensure the reception area is tidy and presentable at all times.
• Receive, sort, and distribute daily mail and deliveries with precision.
• Maintain office security by monitoring access and managing visitor logs.
• Provide basic and accurate information in-person and via phone/email.
• Order front office supplies and keep inventory of stock items updated.
• Schedule meetings and appointments as required by executive staff.
• Coordinate meeting room bookings and handle the room's availability.
• Assist colleagues with administrative tasks and special projects as needed.
• Handle customer complaints, provide appropriate solutions, and elevate issues.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in office management systems and procedures is essential.
• Professional attitude with a solid commitment to exceptional customer service.
• Excellent verbal and written communication skills are crucial for success.
• Strong organizational skills and ability to multitask efficiently under pressure.
• Knowledge of office management and basic bookkeeping practices is preferred.
• A high school diploma; additional certification in Office Management is a plus.

Job Details

• Role Level: Mid-Level
• Work Type: Full-Time
• Country: United Arab Emirates
• City: Dubai
• Company Website:
• Job Function: Hospitality & Guest Services
• Company Industry: Recruitment & Staffing
• Sector: Recruitment & Staffing