Front Desk Staff

Job Overview
We are seeking a professional and personable Front Desk Staff member to serve as the welcoming face of our organization. The ideal candidate will possess excellent communication skills, a proactive attitude, and the ability to manage multiple administrative tasks efficiently. As a key point of contact for visitors and clients, you will ensure smooth front office operations, provide exceptional customer service, and support various administrative functions to maintain an organized and professional environment.

Responsibilities

• Greet visitors and clients warmly, ensuring a positive first impression at all times.
• Manage multi-line phone systems with professionalism, directing calls accurately and courteously.
• Handle scheduling tasks such as calendar management and appointment setting using Microsoft Office and Google Workspace tools.
• Perform data entry, filing, and document proofreading to maintain accurate records and correspondence.
• Support office management activities including supply inventory, basic bookkeeping with QuickBooks, and organizing files.
• Provide customer support by addressing inquiries promptly and professionally via phone or in person.
• Assist with clerical duties such as typing, photocopying, and maintaining an organized front desk area.
• Demonstrate strong organizational skills and time management to prioritize daily tasks effectively.
• Utilize computer literacy skills to operate office software efficiently while maintaining high standards of accuracy.
• Exhibit excellent phone etiquette while managing incoming calls and messages with clarity and professionalism.

Experience

• Previous office experience or clerical experience is highly desirable, with a demonstrated ability to handle administrative tasks efficiently.
• Proven customer service skills with experience in a front desk or reception role preferred.
• Familiarity with multi-line phone systems, calendar management, data entry, filing, and basic bookkeeping tools such as QuickBooks is advantageous.
• Bilingual abilities are a plus to effectively communicate with diverse client populations.
• Strong organizational skills combined with proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace (Gmail, Calendar) are essential.
• Experience in personal assistant roles or office management positions will be considered an asset. Join our team to create a welcoming environment that supports seamless office operations while delivering outstanding customer service!

Pay: From $24.62 per hour

Work Location: In person