Part Time Front Desk Staff

Imagine going to work knowing that what you do each day positively influences the lives of children, families, and seniors in your community. The Juniata Valley YMCA seeks to hire highly motivated part-time Front Desk Employees for early morning, day, night, and weekend shifts. Must possess strong communication/customer service skills, the ability to multi-task, quick learner and must be dependable and flexible. Applications are now being accepted.

Job Overview:
We are seeking a highly organized and detail-oriented Front Desk Worker to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, strong organizational abilities, and a friendly demeanor, we would love to hear from you.

Responsibilities:
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist with reservations and event planning
- Maintain a clean and organized front desk area
- Perform clerical tasks such as data entry, filing, and photocopying
- Ensure phone systems are properly operated and messages are relayed promptly
- Collaborate with other departments to ensure guest satisfaction
-Promotes memberships and programs.
- Builds relationships with members; helps members connect with one another and the YMCA.

Qualifications:
- Proven experience as a customer service rep or similar role
- Excellent organizational skills with the ability to multitask effectively
- Strong communication skills, both verbal and written
- Proficient in using computerized systems for administrative tasks
- Familiarity with phone etiquette and handling customer inquiries
- Ability to work well under pressure in a fast-paced environment
-Willing to work as a team player
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
-Fun, friendly, flexible individual.
-1 year customer service

Job Type: Part Time

Schedule: Floater (2 days per week)

Possible shifts

Monday-Friday
4pm-9pm

Saturday
7am-12pm
12pm-5pm

Sunday
1pm-7pm

Pay: $10.00 - $12.00 per hour

Work Location: In person