Front Office Manager

Are you an organized, people-loving problem solver who thrives in a self-driven, active environment?

If you take pride in running a smooth operation, love helping others, and can juggle details like a pro—you might be the perfect fit for our team.

At UpSlope Physical Therapy and Performance, we’re looking for a Front Office Manager who’s ready to be the heartbeat of our clinic—leading our client experience, supporting our therapists, and keeping everything running like clockwork.

About Us

At UpSlope, we do things differently.We’re a performance-based physical therapy clinic serving active adults and athletes across Northern Colorado. Our clients come to us because they want to move better, live pain-free, and perform at their best. Every session is one-on-one with a Doctor of Physical Therapy in a fully equipped gym environment.

We’re proud to have a tight-knit team that works hard, laughs often, and genuinely cares about each other’s goals—both inside and outside the clinic. You’ll also get to spend some days with Scout, our friendly office dog who loves greeting clients as much as we do.

About the Role

As the Front Office Manager, you’ll oversee daily administrative operations and ensure the client experience matches the excellence of our care. You’ll be the first point of contact for clients—greeting them with warmth, managing the schedule, coordinating communication, and supporting our team behind the scenes.

This role is perfect for someone who is detail-oriented, confident, and proactive. You’ll also take full ownership of our social media presence, helping us share the energy and authenticity of the UpSlope brand with the community.

Key Responsibilities

• Greet and assist clients with professionalism, positivity, and care
• Manage scheduling, rescheduling, cancellations, and client communication
• Handle incoming calls, emails, and texts with accuracy and warmth
• Keep the clinic clean, organized, and welcoming at all times
• Maintain accurate records and documentation (IntakeQ, CM Hub, Slack, Google Workspace, etc.)
• Oversee social media content creation—planning, filming, editing, and posting photos and videos that capture our brand voice and clinic culture
• Track social media engagement, brainstorm creative ideas, and highlight client success stories (with permission)
• Support operations and special projects like data tracking, reporting, and efficiency improvements
• Manage billing tasks (charging cards, reconciling payments, maintaining accurate records)
• Assist ownership with day-to-day administrative tasks and business operations

What You’ll Need to Be Successful

Required Experience:

• Prior experience in a front desk, administrative assistant, or office management role
• Exceptional organization, communication, and attention to detail
• Ability to manage multiple priorities while maintaining accuracy and professionalism
• Comfortable learning and working with multiple platforms (Google Voice, Slack, Canva, Google Workspace, and more)
• Strong initiative and ability to self-manage without constant supervision
• Comfortable planning, filming, editing, and posting on social media

Preferred Experience:

• Some college coursework or an Associate’s Degree in Business, Healthcare Administration, or Communications
• Experience in a medical, fitness, or wellness setting
• Experience with content creation, social media management, or marketing

Why You’ll Love Working Here

• Competitive pay: $20–$25/hour (based on experience)
• A business that cares deeply about its team and their personal goals
• A supportive, fun, and active work environment
• Free gym membership
• The world’s best office dog, Scout
• Opportunities to grow your role and take on more leadership over time

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person