Front Office Manager

• Greet patients warmly and create a welcoming environment.
• Manage patient check-in and check-out processes.
• Maintain a neat, organized, and professional front desk area.
• Address patient queries regarding appointments, treatments, timings, and costs
• Handle phone calls, WhatsApp enquiries, and walk-ins.
• Schedule, reschedule, and confirm appointments efficiently.
• Coordinate with dentists and assistants to align daily schedules.
• Prevent appointment overlaps and maintain smooth workflow.
• Maintain and update patient records accurately (digital or manual).
• Manage new patient registration and documentation.
• Ensure proper filing of treatment plans, consent forms, and reports.
• Prepare daily reports such as appointment lists, billing summaries, and follow-up lists.
• Ensure high-quality patient experience from entry to exit.
• Handle complaints politely and escalate when needed.
• Maintain confidentiality of patient information.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

• Paid time off

Work Location: In person