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Front Office Manager

JOB_REQUIREMENTS

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  • Greet patients warmly and create a welcoming environment.
  • Manage patient check-in and check-out processes.
  • Maintain a neat, organized, and professional front desk area.
  • Address patient queries regarding appointments, treatments, timings, and costs
  • Handle phone calls, WhatsApp enquiries, and walk-ins.
  • Schedule, reschedule, and confirm appointments efficiently.
  • Coordinate with dentists and assistants to align daily schedules.
  • Prevent appointment overlaps and maintain smooth workflow.
  • Maintain and update patient records accurately (digital or manual).
  • Manage new patient registration and documentation.
  • Ensure proper filing of treatment plans, consent forms, and reports.
  • Prepare daily reports such as appointment lists, billing summaries, and follow-up lists.
  • Ensure high-quality patient experience from entry to exit.
  • Handle complaints politely and escalate when needed.
  • Maintain confidentiality of patient information.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

  • Paid time off

Work Location: In person

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