Front Office Receptionist

Full Job Description

Job Purpose

The Front Office Receptionist serves as the first point of contact for customers and callers, providing professional front-desk support and administrative assistance to ensure smooth office operations and excellent customer service.

Key Responsibilities

• Greet and welcome visitors in a courteous and professional manner.
• Answer, screen, and direct incoming phone calls and emails.
• Manage the reception area, ensuring it is always tidy and presentable.
• Handle inquiries and provide accurate information about the company’s services.
• Maintain customer inquiry logs on google sheets.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Receive, sort, and distribute incoming mail, courier packages, and deliveries
• Assist with administrative tasks such as filing, data entry, photocopying, and document preparation.
• Support HR and admin departments with office coordination tasks when needed.
• Maintain confidentiality of sensitive information.

Qualifications & Requirements

• High school diploma or bachelor’s degree in business administration (preferred).
• Minimum 1-2 years of experience as a receptionist, front desk officer, or in a similar role.
• Proficiency in MS Office (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Professional appearance and grooming.
• Strong organizational and multitasking abilities.
• Ability to remain calm and courteous under pressure.
• Fluency in English (knowledge of additional languages is an advantage)

Skills & Competencies

• Customer service and hospitality mindsets
• Strong verbal and written communication skills.
• Attention to detail and problem-solving ability.
• Team player with a proactive approach.
• Time management and prioritization skills.

Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED2,500.00 per month