Front Services & Valet Assistant Manager - The Cosmopolitan

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Assistant Manager of Front Services and Valet at The Cosmopolitan of Las Vegas oversees daily operations for the Bell Desk, Valet, and Self-Parking areas, ensuring outstanding guest experiences, effective staff management, and smooth, efficient service delivery.

THE DAY-TO-DAY:

• Establish and maintain departmental rules and procedures for all Bell and door and Valet Parking staff

• Manage all personnel functions including but not limited to interviewing, hiring, termination, payroll and recruitment

• Oversee departmental operations, maintain high level of service expected by Hotel Management, implement and maintain training of new personnel and developmental training of all staff

• Direct and motivate all Bell and Door and Valet Parking staff

• Ensure high productivity of all employees developing effective scheduling and staffing levels

• Promote and maintain positive service standards

• Maintain supply inventory levels

• Assist Risk Management in investigating accidents and handling guest problems up to but not including those that require involvement of Risk Management or senior management

• Computer knowledge and skills, including the Hotel system

THE IDEAL CANDIDATE:

• High School Diploma or GED required

• Drivers License required

• 2+ years of prior relevant experience in Hospitality, preferrable Front Services required

• 2+ years of prior experience in a Supervisory or Manager role highly preferred

• Works varied shifts, to include holidays and weekends (Primarily works graveyard shifts with slight variability dependent on business needs)

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14759

Are you ready to JOIN THE SHOW? Apply today!