General Manager

Are you passionate about providing exceptional customer service while leading a team that works together for the love of our furry friends? Furry Land of Denver is seeking a skilled and enthusiastic General Manager to join our team. We offer a unique mobile spa experience for dogs and cats, ensuring a stress-free and convenient grooming process for both pets and their owners.

Furry Land Mobile Pet Grooming is one of the largest mobile grooming franchise companies in the nation. We operate nationwide and continue to grow. At Furry Land, we are dedicated to ensuring the lives of pets are healthy and comfortable. We are dedicated to our animals, our clients, and our team.

About our mobile salons: When our pets inspire us to be more loving and caring individuals, it's no surprise that our General Manager truly embodies those qualities. With your patience, guidance, and passion for helping others, you'll help to lead the operations of the business-from head to tail! You will build relationships with clients, champion exceptional customer service, lead your associates, and drive results to grow the business.

GM Responsibilities

• Onboard all new associates and groomers, ensuring their completion of all training requirements and annual safety certifications and ensuring that each groomer represents the brand in a positive way according to our standards.
• Develop a local business growth and advertising strategy with other members of Furry Land Leadership and oversee its execution.
• Ensure that the vans being used for mobile grooming are being properly maintained, serviced, registered, and oversee any upkeep or repairs required to the vehicles.
• Schedule and manage appointments, ensuring timely arrivals and efficient use of time to maximize productivity.
• Provide exceptional customer service by addressing client inquiries, addressing concerns, and always maintaining a friendly and professional demeanor.
• Schedule and attend marketing events.

GM Requirements

• Proven experience as a manager with sales and leadership experience.
• Excellent communication and interpersonal skills, with the ability to build rapport with pet owners and provide outstanding customer service.
• Ability to work independently and manage time effectively to meet appointment schedules.
• Flexibility to work weekends, holidays, and occasional extended hours based on customer demand.
• Experience supervising partners, or demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred.

Furry Land Denver is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18.

Compensation: $50,000.00 - $60,000.00 per year

Working at Furry Land is not a job, it's a community of those who work together for the love of pets.

Why Should You Join Us?

• Paid time off
• Tips
• State of the art mobile grooming vans
• Top industry compensation
• Scheduling and routing assistance