General Manager

Job Description: General Manager

Location: 293 JT Connell Highway, Newport RI 02840

Employment Type: Full-Time

Summary

We are seeking a highly motivated and experienced General Manager to lead the operations of our full-service restaurant located within a working brewery. This unique setting requires a leader who can balance the demands of a high-volume kitchen and dining room with the collaborative energy of a brewery environment. The General Manager will be responsible for overseeing all aspects of the restaurant’s performance, ensuring exceptional guest experiences, and maintaining strong coordination with the brewery team.

Key Responsibilities

Restaurant Operations

• Manage daily front-of-house and back-of-house operations
• Ensure consistent food quality, service standards, and cleanliness
• Oversee scheduling, staffing, and labor management
• Maintain compliance with health, safety, and alcohol service regulations

Team Leadership

• Hire, train, and develop restaurant staff
• Foster a culture of hospitality, accountability, and teamwork
• Conduct regular performance evaluations and coaching sessions
• Lead pre-shift meetings and staff communication

Financial Management

• Monitor and manage budgets, inventory, and cost controls
• Analyze sales and labor reports to optimize profitability
• Approve vendor orders and manage supplier relationships
• Ensure accurate cash handling and POS reconciliation

Guest Experience

• Maintain high standards of customer service and satisfaction
• Resolve guest concerns promptly and professionally
• Collaborate with brewery staff to coordinate joint events and promotions
• Ensure seamless integration of beer offerings into the dining experience

Collaboration with Brewery

• Work closely with the head brewer and brewery team to align on product launches, events, and cross-promotions
• Educate staff on beer offerings and pairings
• Support brewery tours and tastings when applicable

Qualifications

• Minimum 3 years of experience in restaurant management; experience in brewery or taproom settings preferred
• Strong leadership, communication, and organizational skills
• Proven ability to manage budgets and drive operational efficiency
• Familiarity with craft beer culture and service
• Proficiency in POS systems, inventory software, and basic financial reporting

Compensation & Benefits

• Competitive pay
• Health benefits
• Simple IRA
• Dining and merchandise discounts
• Opportunities for professional growth