General Manager

Role Overview:

The General Manager will lead the overall operations, business development, and strategic direction of the interior design consultancy. This role requires strong leadership, client relationship management, and a deep understanding of design processes, project management, and consultancy services. The GM will ensure profitability, quality delivery, and growth of the company in line with its vision.

Key Responsibilities:

Strategic Leadership

• Develop and implement business strategies to achieve revenue and growth targets.
• Oversee company operations, ensuring efficiency and compliance with industry standards.
• Drive innovation and maintain competitive positioning in the market.

Business Development

• Identify new business opportunities and build relationships with developers, architects, and contractors.
• Lead proposal development, pricing strategies, and contract negotiations.
• Represent the company at industry events and networking forums.

Project Oversight

• Ensure timely and quality delivery of interior design consultancy projects.
• Monitor project budgets, timelines, and resource allocation.
• Resolve escalated client issues and maintain high customer satisfaction.

Team Management

• Recruit, mentor, and manage design and project management teams.
• Foster a collaborative and creative work environment.
• Set performance goals and conduct regular evaluations.

Financial Management

• Prepare annual budgets and monitor financial performance.
• Optimize operational costs and improve profitability.
• Ensure compliance with financial and legal regulations.

Quality & Compliance

• Maintain adherence to design standards, building codes, and sustainability practices.
• Implement quality assurance processes across all projects.

Qualifications & Skills:

• Education: Bachelor’s or Master’s in Interior Design, Architecture, or Business Management.
• Experience: Minimum 10–15 years in interior design consultancy, with at least 5 years in a senior leadership role.
• Strong knowledge of design principles, project management, and client servicing.
• Excellent leadership, negotiation, and communication skills.
• Proven track record in business development and financial management.

Key Competencies:

• Strategic Thinking & Decision Making
• Client Relationship Management
• Financial Acumen
• Leadership & Team Development
• Market Awareness & Networking