Roles & Responsibilities
- German Language Expert are responsible for managing accounts, ensuring clients are
satisfied.
- Translate mails form German to English and English to German.
- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients and handling customers' needs.
- Act as the point of contact and handle customers’ individual needs.
- Generate new business using existing and potential customer networks.
- Resolve customer queries and handle their requirements in a timely manner.
- Supervise account representatives to ensure sales increase.
- Coordination with client and internal department on call or or by mail and resolve queries.
- Report on the status of accounts and transactions.
- Follow up with client regarding payment.
Requirements
- German B2 level mandatory.
- Proven work experience as a German Language Expert
- Excellent communication and negotiation skills.
- An ability to deliver projects and answer inquiries on time.
- Business acumen with a problem-solving attitude.
- Understanding of MS Office and CRM software
- Exceptional customer service skills.
Qualification : German B2 level mandatory.
Location: Malad West
Shift: 9:00am- 2:00am Rotational Shifts
Experience: Minimum 1 Year
Job Type: Full-time
Pay: ₹40,000.00 - ₹45,000.00 per month
Benefits:
Application Question(s):
- Have you completed German B2 level ?
Education:
Language:
Work Location: In person