Qureos

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Global Customer Support Specialist

Roles and Responsibilities
  • Provide exceptional customer support to international clients through email, chat, and ticketing systems.
  • Handle a high volume of customer inquiries and resolve issues in a timely manner.
  • Collaborate with internal teams to escape complex issues and ensure seamless resolution.
  • Maintain accurate records of customer interactions using Freshdesk software.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice.

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