1. Operational Execution & Compliance
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Process Management/redesign: Independently handle end-to-end mobility lifecycle processes. Develop "as-is" → "to-be" process maps under guidance to gain efficiency
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Governance Integration: Implement risk-based governance triggers into daily workflows (e.g., automated expiry alerts).
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Compliance Monitoring: Track regulatory changes and implement risk-mitigation protocols for home and host country visa immigration, tax, social security, compensation benefits compliance.
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Reporting: Prepare monthly compliance dashboards for leadership review.
2. Change Management Support
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Stakeholder Coordination: Partner with HRBPs, Tax, legal and Payroll teams to operationalize mobility policy updates.
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Adoption Execution: Roll out communication plans (FAQs, training) for process changes and address employee resistance.
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Feedback Implementation: Gather assignee input to refine support resources (onboarding kits, digital guides).
3. Digital & Data-Driven Operations
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Tool Utilization: Leverage mobility platform to automate process, assignee interfaces, expense tracking, and document collection.
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Process Analytics: Monitor assignment costs/compliance metrics to identify execution bottlenecks.
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Dashboard Maintenance: Update real-time reports on case statuses and SLA adherence.
4. Employee Experience & Support
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Primary Contact: Resolve complex mobility inquiries independently for assignees and business travellers.
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Vendor Coordination: Manage immigration lawyers/relocation services in priority regions (China, Brazil, Middle East).
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Resource Development: Maintain self-service tools for common relocation scenarios.
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Bachelor’s degree in HR, Business, or related field.
Requirements
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5 years+ in global mobility operations with hands-on lifecycle process execution
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Fluent in English plus mandarin preferred
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GMS (Global Mobility Specialist) or process automation credentials preferred.
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Proven ability to manage operational workflows with minimal supervision, support policy rollouts, address team resistance, execute communication plans