GM Operations - French Club

Job Title: General Manager Operations – French Club

Location: Islamabad

About the Role

A prestigious French Club in Islamabad is seeking a dynamic and experienced General Manager Operations to lead and oversee all operational aspects of the club. The ideal candidate must have prior club management experience , strong leadership capabilities, and excellent communication skills to ensure exceptional member experiences and smooth day-to-day operations. This role requires a strategic thinker with the ability to manage teams, maintain service excellence, and uphold high hospitality standards.

Key Responsibilities

• Oversee overall club operations , ensuring smooth and efficient daily functioning

• Ensure high standards of member services, hospitality, and guest experience

• Manage and supervise operations, administration, and service teams

• Develop and implement operational policies, procedures, and service standards

• Coordinate with different departments to ensure seamless service delivery

• Monitor facility maintenance, cleanliness, and operational readiness across the club

• Plan and execute member events, activities, and engagement initiatives

• Ensure compliance with health, safety, and regulatory standards

• Manage vendor coordination, procurement, and service quality monitoring

• Prepare operational reports and support management in strategic decision-making

• Maintain strong communication with members to address feedback and improve satisfaction

Requirements

• Proven experience as a General Manager Operations, Club Manager, or Operations Head in a reputable club environment

• Mandatory club operations experience (social club, sports club, or hospitality club setting)

• Excellent communication and interpersonal skills

• Strong leadership and team management abilities

• Ability to manage multiple operational functions efficiently

• Strong problem-solving and decision-making capabilities

• Islamabad-based candidate or willing to work in Islamabad

Preferred Qualifications

• Experience managing member-based clubs or international hospitality environments

• Strong exposure to event coordination and member engagement activities

• Ability to develop and implement service excellence frameworks

• Experience handling vendors, facilities, and administrative operations effectively