Guest Receiving Officer (Female)

Guest Receiving Officer (Female)

Industry: Restaurant / Hospitality
Job Type: Full-Time
Location: Valencia Town, Lahore
Salary: PKR 55,000 - 60,000 per month
Working Hours: 2:00 PM – 11:00 PM
Working Days: 6 Days a Week (Monday Off)

Job Overview

We are looking for a professional and customer-oriented Guest Receiving Officer to join our restaurant team. The ideal candidate will be responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a smooth and pleasant dining experience.

Key Responsibilities

• Welcome and assist guests in a friendly and professional manner.
• Manage reservations, bookings, and walk-in customers.
• Coordinate table allocation and seating arrangements.
• Handle guest inquiries, concerns, and special requests efficiently.
• Maintain a positive first impression of the restaurant.
• Coordinate with service staff to ensure smooth guest flow.
• Manage phone calls and reservation requests professionally.
• Monitor waiting lists and update guests on seating availability.
• Ensure the reception area remains clean, organized, and presentable.
• Support management in maintaining high customer satisfaction standards.

Requirements

• Female candidate with 2–3 years of relevant experience in hospitality, restaurants, hotels, or customer service.
• Excellent communication and interpersonal skills.
• Professional appearance and customer-focused attitude.
• Strong problem-solving and guest-handling abilities.
• Ability to work effectively in a fast-paced environment.
• Basic knowledge of front-desk and reservation management.
• Proficiency in MS Office and basic computer operations is preferred.

Pay: Rs55,000.00 - Rs60,000.00 per month

Application Question(s):

• Do you have any experience in hospitality, restaurant, hotel, customer service or any kind of front desk roles? If yes, please specify.
• Have you previously handled guest reception, reservations, or front-desk operations?
• Are you comfortable working from 2:00 PM to 11:00 PM, six days a week (Monday off)?
• Are you currently residing in Lahore or able to commute to Valencia Town, Lahore?
• Do you have experience using reservation systems, MS Office, or other front-desk software?

Location:

• Lahore (Required)

Work Location: In person