Guest Services Representative

We are seeking a well-spoken and reliable Guest Relationship Executive to join our team. The ideal candidate will have a warm guest first approach and also be able to perform basic handyman and maintenance work in short-term rental apartments. If you are good with people and tools this role is for you!

Key Responsibilities:

• Greet and assist guests during check-in and check-out.
• Handle guest requests, questions, and complaints professionally.
• Perform minor repair tasks like fixing lights, door locks, curtain rods, basic plumbing
• Inspect units before and after guest stays to ensure everything is in working order.
• Coordinate with external technicians when needed for advanced repairs.
• Maintain cleanliness and readiness of the property.
• Monitor and restock guest amenities and maintenance supplies.
• Keep records of issues reported, work performed, and guest feedback.

Requirements:

• 1 year of experience in hospitality or maintenance roles.
• Basic handyman skills (electrical, plumbing, general repair).
• Friendly, professional attitude with good communication skills
• Good physical fitness; willing to travel between multiple apartments.
• Own visa (residence/freelance/spouse visa) is preferred.
• Driving license is a plus but not mandatory.
• Basic proficiency in English.

Benefits:

• Monthly salary: AED 2,000 - 2,500
• Performance bonuses
• Travel allowance (if applicable)
• Opportunity to grow in a fast-growing hospitality company
• Supportive work environment

Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month