Head Business Technology

Department: Information Technology

Reports To: Chief Information Officer

Job Grade: SVP

Total Positions: 01

Location: Head Office, Islamabad

What is Head Business Technology – MMBL?

The Head of Business Technology leads the strategy and execution of core banking systems, digital platforms, and application development. This role ensures seamless integration, operational efficiency, and compliance across all technology functions. Working closely with senior leadership, the position drives digital transformation and delivers secure, scalable, and customer-focused tech solutions aligned with business goals.

What Head Business Technology - MMBL Does?

• Lead the strategy, implementation, and optimization of core banking systems, ADCs, in-house software development, and mobile applications
• Ensure seamless integration of Temenos T24 across banking functions for operations, transactions, and compliance
• Maintain system stability, security, performance, and drive continuous innovation
• Manage upgrades, enhancements, and strategic alignment of core banking platform
• Collaborate with senior leadership to ensure technology supports current and future business needs
• Oversee Internet Banking (IRIS), UBPS, and Mobile Banking (MONETA) platforms
• Ensure regulatory compliance and execution of digital initiatives
• Led middleware replacement project and in-sourcing of bill payment and home remittance
• Oversee design, development, and maintenance of core applications and mobile platforms
• Ensure applications are secure, user-friendly, high-performing, and integrated with core and third-party systems
• Coordinate across business units, UX/UI teams, and infrastructure to deliver impactful solutions
• Monitor technology trends to ensure the bank’s digital efforts remain future-ready
• Manage cross-functional teams to deliver cost-effective, timely, and high-quality solutions
• Maintain compliance with regulatory requirements while ensuring innovation and operational excellence
• Promote a collaborative culture focused on continuous improvement and customer value

What are we looking for and what does it require to be Head Business Technology -MMBL?

Job Requirements:

• Hold a Bachelor’s degree in CS from a reputable Institution, however Master in CS will be preferable.
• Have a minimum of 10 years’ experience of working in IT/Telecom/Bank industry.

Key Skills:

• Planning & Organizational Skills
• Focus on Teamwork & Customer Orientated attitude
• Have worked on enterprise level solution implementation
• Have worked on Mobile financial services
• Have worked as Project manager.
• Have good verbal and written communication skills and good presentation skills
• Understand the impacts of technical level changes to Business

Desirable Skills:

• Banking knowledge/experience
• Skilled in IT planning, budgeting and implementation
• Thorough understanding of compliance and regulatory requirements for bank

About MMBL:

Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

Why Join MMBL?

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.