Head M&PS

Qatar

Position Title: Head – Manpower & People Services (M&PS)

Job Purpose

To lead and streamline the M&PS function across all operational geographies, ensuring strategic alignment, operational efficiency, and compliance with country-specific labor and visa regulations. The role will drive manpower planning, mobilization, policy implementation, and people services excellence across the division.

Key Responsibilities

Strategic Leadership:

Develop and implement M&PS strategies aligned with divisional goals.
Act as a strategic advisor to the Division President and Chief M&PS Officer.

Operational Oversight:

Oversee manpower planning, recruitment, mobilization, and demobilization across ISD geographies.
Ensure timely and cost-effective visa processing and resolution of country-specific challenges.

Policy & Compliance:

Ensure adherence to labor laws, visa regulations, and internal policies across all locations.
Recommend and implement improvements to M&PS policies and procedures.

Team Management:

Lead and mentor Manager M&PS across Qatar, UAE, Oman and Pakistan.
Drive performance management, training, and development initiatives.

Stakeholder Engagement:

Liaise with internal stakeholders, government bodies, and external agencies to ensure smooth operations.
Represent M&PS in cross-functional and leadership forums.

Process Improvement:

Identify gaps in current operations and implement process enhancements.
Standardize M&PS practices across geographies for consistency and efficiency.

Camp Management:

Oversee the setup, maintenance, and operations of employee camps across ISD geographies.
Ensure timely provision of food, accommodation, sanitation, and recreational facilities as per entitlements.
Negotiate and manage cost-effective contracts for camp services including catering, waste management, and utilities.

Grievance Handling:

Establish and maintain a transparent grievance redressal mechanism for employees.
Address and resolve employee concerns promptly and fairly in coordination with BU HR teams.
Monitor grievance trends and recommend policy or process improvements.

Fleet and Transportation Management:

Vehicle fleet operations, including procurement,
Leasing, maintenance scheduling, fuel management, and compliance with safety and regulatory standards.
Ensures optimal utilization of transportation resources to support operational efficiency across.

Other Tasks:

Country-specific visa delays and regulatory hurdles
Maintain proactive liaison with authorities and pre-process documentation
Identify Inconsistent M&PS practices across geographies
Implement standardized policies and conduct regular audits
Attain Employee grievances affecting morale and retention
Establish transparent grievance mechanisms and feedback loops
Camp facility management and service quality
Monitor service contracts and conduct periodic inspections
End-to-end management of office setup and infrastructure, including identifying suitable premises, negotiating and executing lease/rent agreements, coordinating with contractors and vendors for fit outs, ensuring compliance with local regulations, and overseeing facility readiness to support business operations efficiently.

Qualifications, Experience & Skills:

Qualification: Master’s degree in human resources/ Business/Public Administration, or Law.

Experience:

Minimum 15–20 years of progressive experience in Manpower & People Services roles (Core Administration), with at least 5 years in a senior leadership capacity in the Middle East.

A solid track record in Plant Construction & Maintenance, Oil & Gas, and managing workforce operations within large-scale, complex organizations is essential.

Key Skills: