Head of Accreditation and Institutional Effectiveness

General Responsibilities

• Lead the university’s efforts in achieving and maintaining academic and institutional accreditations, ensuring alignment with national and international quality standards.
• Oversee the design and implementation of institutional effectiveness frameworks that support continuous improvement across academic and administrative functions.
• Act as the university’s primary liaison with accrediting agencies and regulatory bodies.
• Promote a culture of quality assurance, evidence-based decision-making, and accountability throughout the institution.

Strategic Responsibilities

• Develop and implement a comprehensive accreditation and institutional effectiveness strategy aligned with Creative & Arts University’s mission and Vision 2030 priorities.
• Lead the preparation and submission of accreditation applications, self-studies, progress reports, and compliance documentation.
• Establish and monitor university-wide KPIs related to academic quality, student success, and institutional performance.
• Ensure integration of assessment practices into strategic planning, budgeting, and program development.
• Support schools and departments in achieving program-level accreditations and fulfilling continuous improvement requirements.
• Benchmark institutional performance against national and global standards in higher education and the cultural sector.
• Advise university leadership on accreditation readiness, risks, and improvement opportunities.

Operational Responsibilities

• Manage the day-to-day activities related to accreditation cycles, including documentation collection, evidence compilation, and audit coordination.
• Oversee the administration of institutional surveys, academic assessments, and data reporting cycles.
• Coordinate site visits and communications with accrediting bodies and external reviewers.
• Prepare internal reports on institutional performance, assessment outcomes, and action plan progress.

Industry Experience

• 10+ years of experience in academic quality assurance, accreditation, or institutional planning within a higher education or cultural institution.
• Proven success in leading accreditation processes at institutional and/or program levels.
• Strong understanding of local and international accreditation frameworks (e.g., NCAAA, NQF, regional and global standards)..
• Experience in academic assessment, institutional research, and strategic planning processes.

Management capabilities

• Skilled in developing and managing quality assurance systems, performance indicators, and reporting tools.
• Experience leading cross-departmental initiatives and working with academic and operational leaders.
• Ability to design and implement institutional effectiveness plans with measurable impact.
• Proficient in data analysis tools, dashboards, and accreditation software systems.

Interpersonal & Leadership Skills

• Strong communicator, able to present complex information clearly to internal and external stakeholders.
• Fluent in Arabic and English, both written and spoken.
• Detail-oriented with high standards for accuracy and compliance.
• Collaborative leader who builds trust and drives institutional improvement.
• Analytical thinker with a proactive, solutions-driven mindset.