Location: Lahore, Pakistan
Job Type: Full-Time
Department: E-Commerce
Compensation:
- Base Salary: PKR 400,000 per month
- Performance-Based selling Incentive: PKR 200,000 incentive on completing the monthly selling target.
About the Role
We are seeking an experienced and results-driven Head of Amazon Business to lead and scale our Amazon business across North America and other global marketplaces. This is a strategic leadership role with full ownership of the Amazon P&L, responsible for driving revenue growth, profitability, business development, operational excellence, inventory planning, marketplace compliance, and high-performing team management.
The successful candidate will be responsible for developing and executing the overall Amazon strategy while leading cross-functional teams across sales, operations, finance, marketing, supply chain, customer service, and marketplace compliance.
Key Responsibilities
Business Leadership & Strategy
- Own the complete Amazon business P&L, including revenue, gross margin, EBITDA, operating expenses, and profitability.
- Develop and execute long-term growth strategies across Amazon marketplaces.
- Define annual business plans, sales forecasts, budgets, and growth initiatives.
- Identify new product opportunities, expansion strategies, and revenue streams.
- Drive continuous business improvement through data-driven decision-making.
Revenue Growth & Business Development
- Develop strategies to increase sales, market share, and profitability.
- Launch new brands, products, and marketplace programs.
- Build relationships with Amazon Vendor Managers, Account Managers, and strategic partners.
- Identify opportunities in Amazon Business, B2B, international marketplaces, and emerging channels.
- Lead pricing, promotional, and competitive strategies.
Marketplace Operations
- Oversee Amazon Seller Central and Vendor Central operations.
- Ensure smooth execution of product listings, catalog management, inventory planning, and replenishment.
- Drive operational excellence across inbound logistics, fulfillment, and warehouse coordination.
- Ensure marketplace compliance and adherence to Amazon policies.
Financial & P&L Management
- Own forecasting, budgeting, and financial planning.
- Monitor sales, margins, advertising spend, operational costs, and profitability.
- Analyze financial performance and implement corrective actions.
- Collaborate with Finance to improve cash flow, inventory turnover, and working capital.
Advertising & Digital Marketing
- Develop and oversee Amazon PPC strategies.
- Optimize advertising ROI across Sponsored Products, Sponsored Brands, Sponsored Display, and DSP.
- Improve organic rankings through SEO and content optimization.
- Monitor ACoS, TACoS, ROAS, conversion rates, and customer acquisition metrics.
Inventory & Supply Chain Management
- Lead demand forecasting and inventory planning.
- Optimize stock levels to minimize stock-outs and excess inventory.
- Coordinate with procurement, logistics, and warehouse teams.
- Improve inventory turnover and fulfillment efficiency.
Operations & Customer Experience
- Ensure excellent account health and customer satisfaction.
- Oversee reimbursement, claims, returns, and account performance.
- Improve operational KPIs and customer experience metrics.
- Implement automation and process improvements.
Team Leadership
- Recruit, mentor, and develop high-performing Amazon teams.
- Manage departments including:
- Marketplace Operations
- Catalog Management
- PPC & Marketing
- Supply Chain
- Customer Service
- Reimbursements & Compliance
- Analytics & Reporting
- Set KPIs, conduct performance reviews, and build a culture of accountability and continuous improvement.
Analytics & Reporting
- Monitor key business metrics including:
- Revenue
- Profitability
- Gross Margin
- Contribution Margin
- Inventory Health
- Buy Box Performance
- Advertising ROI
- Customer Satisfaction
- Return Rates
- Order Defect Rate
- Present weekly and monthly executive reports to senior leadership.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Finance, Supply Chain, or a related field (MBA preferred).
- 8+ years of experience managing Amazon businesses, with at least 3 years in a senior leadership role.
- Demonstrated success managing multi-million-dollar Amazon businesses with full P&L ownership.
- Deep expertise in Amazon Seller Central, Vendor Central, Amazon Advertising, FBA, and marketplace operations.
- Strong commercial acumen with experience in pricing, forecasting, and business planning.
- Experience leading cross-functional teams and driving organizational growth.
- Advanced analytical skills with proficiency in Excel, Power BI, Google Sheets, and ERP systems.
- Excellent communication, negotiation, and leadership skills.
Preferred Experience
- Consumer Electronics, Mobile Phones, Accessories, or Technology Distribution.
- International Amazon marketplaces (US, Canada, Mexico, UK, Europe).
- Amazon Business (B2B) programs.
- Vendor negotiations and strategic account management.
- Marketplace automation and process optimization.
- ERP systems such as Sage, NetSuite, SAP, or Microsoft Dynamics.
Key Performance Indicators (KPIs)
- Revenue Growth
- Gross Profit & EBITDA
- P&L Performance
- Inventory Turnover
- Advertising ROI (ROAS/TACoS)
- Contribution Margin
- Customer Satisfaction
- Account Health Metrics
- Forecast Accuracy
- Team Performance & Productivity
- Business Expansion & New Product Launch Success
Why Join Us?
- Lead a fast-growing international Amazon business with full commercial ownership.
- Build and scale high-performing teams across multiple functions.
- Drive strategic initiatives with direct visibility to executive leadership.
- Competitive compensation, performance-based incentives, and significant career growth opportunities.
- Opportunity to shape the future of a rapidly expanding global e-commerce organization.
If you have a proven track record of building and scaling profitable Amazon businesses, strong commercial leadership, and a passion for driving growth, we invite you to join our team as our Head of Amazon Business.
Pay: From Rs400,000.00 per month
Work Location: In person