Head of Information Technology

The IT Manager is responsible for leading the planning, implementation, and maintenance of the organisation’s technology infrastructure and systems. This role oversees IT operations, manages a team of professionals and supports business objectives through effective use of technology.

Key Responsibilities

• IT Strategy & Planning
• Develop and implement IT strategies aligned with organisational goals.
• Assess emerging technologies and recommend adoption to improve efficiency.
• Manage IT budgets, forecasts, and cost optimisation.
• IT Infrastructure & Operations
• Oversee the installation, configuration, and maintenance of hardware, software, and networks.
• Ensure availability, performance, and reliability of IT systems.
• Manage data backup, disaster recovery, and business continuity plans.
• Team Leadership & Vendor Management
• Lead, mentor, and develop IT staff to ensure high performance and skill growth.
• Collaborate with external vendors, service providers, and consultants.
• Negotiate and manage IT contracts, licenses, and service agreements.
• Security & Compliance
• Ensure compliance with data protection, cybersecurity, and regulatory requirements.
• Monitor system security, identify vulnerabilities, and implement solutions.
• Establish IT policies, procedures, and best practices.
• User Support & Training
• Provide technical support and guidance to end-users across the organisation.
• Drive user adoption of new systems and applications.
• Conduct IT training sessions for employees as needed.

Qualifications & Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s degree preferred).
• Progressive IT experience, including 3–5 years in a managerial or supervisory role.
• Experience with ERP systems
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.