Head of Operations - Cleaning Services

Vich Clean LLC is a professional cleaning services company based in Doha, committed to delivering high-quality, reliable, and sustainable cleaning solutions. We serve residential, commercial, and industrial clients, ensuring cleanliness, hygiene, and customer satisfaction at every level.

Position Overview

We are seeking a Head of Operations – Cleaning Services to lead and oversee our operational strategy and service delivery. This senior leadership role requires a results-driven professional with expertise in managing large-scale cleaning operations, workforce planning, and client relations. The Head of Operations will ensure efficiency, compliance, and excellence across all service lines.

Key Responsibilities

• Lead and manage daily cleaning operations across multiple sites.
• Develop and implement operational strategies to improve efficiency and service quality.
• Oversee workforce planning, scheduling, and performance management of cleaning staff.
• Ensure compliance with health, safety, and hygiene standards.
• Build and maintain strong relationships with clients, ensuring satisfaction and retention.
• Monitor KPIs, budgets, and operational performance, providing regular reports to senior leadership.
• Drive innovation in cleaning practices, sustainability, and use of modern equipment.
• Mentor and support operations supervisors and staff, fostering a culture of accountability and excellence.

Qualifications

• Bachelor’s degree in Business Administration, Facilities Management, or related field.
• Minimum 8–10 years of experience in operations management, preferably in cleaning or facilities services.
• Strong leadership and organizational skills with a proven track record of managing large teams.
• Excellent communication, problem-solving, and client management abilities.
• Knowledge of cleaning industry standards, safety regulations, and best practices.
• Ability to thrive in a fast-paced, multicultural environment.

What We Offer

• Competitive salary and benefits package.
• Opportunity to lead operations in a growing cleaning services company.
• Professional growth and career advancement opportunities.
• A collaborative and supportive work environment.

How to Apply

Interested applicants may send their CV and cover letter via Indeed or directly to the company’s recruitment team, highlighting their leadership experience and achievements in cleaning services operations.

Pay: Up to QAR760,000.00 per year

Work Location: In person