This role is for one of the Weekday's clients
Salary range: Rs 4000000 - Rs 5000000 (ie INR 40-50 LPA)
Min Experience: 8 years
Location: Bengaluru
JobType: full-time
We are hiring a strategic and growth-oriented
Head of Product
to lead the vision, strategy, and execution of innovative product initiatives, with a strong emphasis on
Loyalty Programs
. This leadership role requires a dynamic product professional who can design and scale customer engagement ecosystems that drive retention, lifetime value, and brand affinity.
Requirements
Key Responsibilities
Product Vision & Strategy
-
Define and drive the overall product strategy with a strong focus on designing, scaling, and optimizing Loyalty Programs
-
Build long-term roadmaps aligned with business growth objectives, customer engagement goals, and revenue targets
-
Identify new opportunities to enhance customer retention, rewards structures, gamification models, and partner ecosystems
Loyalty Program Leadership
-
Architect innovative loyalty frameworks including points-based systems, tiered memberships, subscription benefits, cashback models, and experiential rewards
-
Leverage customer insights and behavioral analytics to personalize engagement strategies
-
Optimize reward economics, customer lifetime value (CLTV), and return on investment (ROI) metrics
-
Drive partnerships and integrations that expand loyalty program value propositions
Execution & Cross-Functional Collaboration
-
Lead cross-functional teams across product, engineering, design, analytics, and marketing to deliver high-impact features
-
Translate high-level business goals into clear product requirements and execution plans
-
Oversee end-to-end product lifecycle management from ideation to launch and continuous optimization
-
Establish strong product management processes, agile rituals, and performance tracking frameworks
Data-Driven Decision Making
-
Define key performance indicators (KPIs) related to engagement, retention, repeat purchase rate, and customer satisfaction
-
Use experimentation frameworks (A/B testing, cohort analysis) to refine loyalty mechanics
-
Continuously monitor market trends and competitor strategies to keep loyalty offerings innovative and competitive
Leadership & Team Building
-
Build, mentor, and scale high-performing product teams
-
Foster a culture of innovation, accountability, and customer-centric thinking
-
Collaborate closely with executive stakeholders to communicate product performance and strategic direction
What Makes You a Great Fit
-
8+ years of experience in product management, with significant exposure to building and scaling Loyalty Programs
-
Proven track record of launching customer engagement or rewards platforms that drive measurable business growth
-
Strong understanding of customer lifecycle management, retention strategies, and behavioral economics
-
Experience working in fast-paced, high-growth environments with cross-functional teams
-
Exceptional strategic thinking combined with hands-on execution capability
-
Data-driven mindset with strong analytical and problem-solving skills
-
Excellent leadership, stakeholder management, and communication abilities
-
Ability to balance long-term product vision with short-term deliverables and revenue impact