Head of SaaS Products

My client is redefining digital commerce.

Role: Head of SaaS Products

Location: KSA

Core Responsibilities

• Define the vision, strategy, and roadmap from acquisition to renewal.
• Improve signup conversion, activation rate, and renewal rate while reducing churn.
• Ensure merchant onboarding, support, and billing experiences work as one seamless system.
• Build tools, systems, and automations that help merchants launch faster, sell more, and stay longer.
• Monitor activation, renewal, and success metrics across cohorts, industries, and personas.

Requirements & Background

• 7+ years of experience in product management or lifecycle leadership roles.
• Proven experience owning SaaS or subscription product performance — ideally in commerce, billing, or lifecycle management.
• Deep understanding of merchant onboarding, activation, monetization, and retention dynamics.
• Track record of improving key metrics such as activation rate, time to first sale, churn, and renewal.

*** Only successful candidates will be contacted ***