Head of Strategic Accounts Solutions and Operations

Job Responsibilities:
1. Conduct in-depth research on the development trends of the catering industry, identify business opportunities for chain brands on the takeaway platform through data analysis, and assist the senior account manager in influencing local chain customers.
2. Develop growth strategies and corresponding solutions for different categories of customers or scenarios, implement corporate strategies suitable for chain brands, and integrate, output, and replicate experiences.
3. Explore and lead the framework of joint business plans and other strategic cooperation models, work with the account manager to build deep cooperation models with key customers, and operate them.
4. Lead the team to establish common operational processes for chain customers and solve practical issues of major customers. 1 B/C/D/ know-how

We'll provide:
1. Handle complex requirements from major customers, with significant room for action in frontline business, and opportunities to collaborate with various departments (B/C/D/Product/Research), allowing for rapid accumulation of comprehensive perspectives and expertise in the takeaway business.
2. Explore solutions to unknown issues, collaborate with the organization to accumulate internationally replicable and scalable experiences, and achieve personal growth and career development in the process.
3. Work in a diverse team with colleagues from various cultural and professional backgrounds, achieve mutual success, and enjoy a relaxed and fun work environment!

Job Requirements:
1. Understand the takeaway business/catering industry, with preference given to candidates with prior experience in takeaway/catering brand operations.
2. Be curious about new things and willing to explore different approaches to takeaway operations in various countries/regions, identify patterns, and consolidate internationally replicable experiences.
3. Demonstrate drive and execution capability, adopt a builder mindset, collaborate with various departments (marketing, B/C/D operations, sales), address new business challenges, and assist in building processes and organizational capabilities.
4. Have a desire to exert positive influence, be willing to accept challenges, and welcome transfers from major customer roles to operations or business analysis roles.
5. Fluency in English in speaking, listening, reading, and writing is preferred.