Head of Supply Chain & Fleet Operations

The Head of Supply Chain & Fleet Operations is responsible to strategically lead the end-to-end supply chain and fleet functions—spanning planning, procurement, warehousing, logistics, and distribution—to deliver operational excellence, cost efficiency, and timely product delivery in alignment with business objectives.

Responsibilities & Duties

Strategic Supply Chain & Logistics Planning

• Develop and execute integrated supply chain and fleet strategies aligned with business growth.
• Coordinate production planning with warehouse and manufacturing teams to ensure material availability and schedule adherence.
• Lead budgeting and resource planning across internal and external warehouses, fleet operations, and logistics.

Procurement & Material Management

• Communicate raw material and packaging requirements based on demand and production forecasts.
• Monitor inventory levels and ensure optimal stock of finished goods and RM/PM across all warehouse locations.
• Collaborate with procurement for supplier performance tracking, NCR management, and cost optimization.

Warehouse & Inventory Management

• Manage internal and outsourced warehouse operations ensuring timely receipt, storage, and dispatch.
• Ensure layout optimization, compliance, safety standards, and preventive maintenance across facilities.
• Support trials for new packaging materials and coordinate logistics for new product introductions.

Fleet & Distribution Operations

• Oversee fleet operations including procurement, maintenance, routing, fuel management, and compliance.
• Implement technology solutions for route optimization, fleet tracking, and cost control.
• Ensure on-time delivery to customers and distribution points, and manage inter-warehouse transfers.

People & Compliance Management

• Lead and develop supply chain and fleet teams; ensure adequate manpower deployment and training.
• Implement and support health, safety, security, and environmental (HSSE) initiatives.
• Collaborate with cross-functional teams to close audit non-conformities and regulatory gaps.
• Act as an people partner for Supply Chain and Fleet teams, aligning people strategy with operational goals to drive productivity and capability building.
• Lead the implementation of performance management processes, including goal setting, mid-year and annual reviews, and individual development plans.
• Identify skill gaps and collaborate with HR to deliver targeted training and upskilling programs across functions and levels.
• Support succession planning by identifying high-potential talent and preparing development pathways to ensure business continuity.
• Promote a high-performance culture through regular coaching, feedback, and recognition frameworks.
• Collaborate with HR to address employee relations matters, foster engagement, and maintain a safe, compliant, and inclusive work environment.

Reporting & Budgeting

• Prepare reports on supply chain KPIs, fleet performance, cost metrics, and supplier evaluations.
• Forecast and manage supply chain and logistics budgets, including internal and external warehousing and fleet costs.
• Propose and manage budgets for new initiatives and CAPEX related to logistics and warehouse infrastructure.

Performance Monitoring & Reporting

• Analyze performance metrics (OTIF-On-Time in Full, inventory turns, fuel cost/km, etc.) and drive continuous improvement initiatives.
• Prepare regular reports and dashboards for senior management, highlighting key trends, savings, and service levels.

Safety & HSSE

• Enforce compliance with safety, regulatory, and environmental standards in logistics and fleet operations.
• Support HSSE initiatives and actively close non-conformances raised in audits.
• Promote safety culture among team members and provide regular EHS briefings and support.
• Monitor driver behavior across all distribution channels using the vehicle tracking tools.
• Track and analyze the financial impact of driver-related discrepancies, including accidents, violations, and fuel misuse.
• Implement a tiered disciplinary process for driver (all vehicle category) behavior non-conformance, categorized by channel (e.g., Retail, HoReCa, Modern Trade).

Operational Excellence & Continuous Improvement

• Analyze operational data to identify process bottlenecks, drive cost optimization, and enhance service levels.
• Lead initiatives for warehouse automation, plant layout improvement, and equipment efficiency.
• Coordinate with OEMs and vendors for equipment servicing and process adaptation for new product launches.

Qualifications & Training

• Bachelor's in a related field

Experience

• 15 plus years of experience in the FMCG industry

Knowledge

Hands on experience in setting up a new Stores and WMS

Skills

• MS Office proficiency
• People Management Skills
• Efficient Communication Skills
• MS Project/PowerBI
• Analytical
• Project management