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HELOC Type/QC Specialist

Job Title: HELOC Type/QC Specialist

Job Category: Non-Exempt

Department: Title & Closing

Company URL: http://www.solidifi.com

About the Role

The HELOC Type/QC Specialist is responsible for analyzing & reviewing public records related to titles of homes, land, and buildings. Specialists are also responsible for the typing of this information & the quality control check of the completed property title reports to identify any errors or improper execution. The HELOC Type/QC Specialist will be responsible to meet daily goals for the processing of these reports and ensure any revisions/corrections are made in a timely manner for each transaction. Qualified candidates must possess a high attention to detail as this position involves responsibility for accuracy of documentation critical to the real estate transaction.

Responsibilities

  • Review and report deeds, deeds of trust, liens, judgments, and other real estate documents to provide a complete and accurate property report.
  • Review property tax information and legal descriptions for accuracy
  • Manage varying client expectations and requirements.
  • Respond to all incoming emails and communications within established timelines.
  • Review details of customers orders to ensure data requirements for processing are completed.
  • Perform quality control checks of completed reports for accuracy in a timely and efficient manner.
  • Request corrections of any errors in document packages for any vendor errors.
  • Escalate issues and trends to team lead and management.

Skills and Expertise

  • High school diploma or equivalent knowledge/experience.
  • Prior industry knowledge in mortgage processing, or title & closing preferred, but not required.
  • Excellent communication skills (verbal and written)
  • Experience with Microsoft Office programs
  • Ability to multi-task
  • Strong attention to detail
  • Must be able to work a flexible schedule with extended hours when required.
  • Ability to work independently as well as in a fast-paced team environment.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required.

About Solidifi

Solidifi is a leading network management services provider for the residential lending industry. Our platform combines proprietary technology and network management capabilities with tens of thousands of independent qualified field professionals to create an efficient marketplace for the provision of mortgage lending services. We are a leading independent provider of residential real estate appraisals and title, and settlement services. Our clients include top 100 mortgage lenders in the U.S. and some of the largest banks and insurance companies in North America. Solidifi is a wholly owned subsidiary of Real Matters (TSX: REAL). Visit www.solidifi.com for more information and stay connected with our latest news on LinkedIn.

Benefits

We provide a comprehensive benefits package that includes health, dental, and vision insurance, life insurance (basic and voluntary), short- and long-term disability coverage, FSA plan, 401(k) with company match, Wellness webinars, employee assistance programs, paid time off, volunteer time off, and paid holidays.


Equal Opportunity Employer

Solidifi is an Equal Opportunity Employer; applicants are considered for all roles without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Please advise us at any point during the recruitment and selection process if you require accommodation. Solidifi is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.

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