Agrius IT

<ul><li>Respond to support requests via phone, email, or ticketing system and resolve within SLA.</li><li>Coordinate with logistics and technical teams for spare parts and follow-ups.</li><li>Maintain clear communication to ensure customer satisfaction.</li><li>1&ndash;2 years of experience in IT help desk / technical support (CSR experience preferred).</li><li>Basic knowledge of hardware components.</li><li>Strong task prioritization and time management skills.</li><li>Experience with global IT support/logistics is a plus.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

As a crucial point of contact for technical support, the Help Desk Officer swiftly responds to IT issues and coordinates with teams to secure timely solutions, directly impacting user productivity and satisfaction. The opportunity blends customer interaction with problem-solving in a dynamic setting, ideal for those eager to build expertise in global IT support.

Help Desk Officer

Technical Support

Customer Service

Hardware Components

Task Prioritization

Time Management

Global IT Support

Logistics Coordination

Ticketing Systems

Communication Skills

Join Agrius IT and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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