Hiring Now: Customer HR Support Specialist

Customer HR Support Specialist

Job Purpose:

To provide excellent customer service and support for HR-related services. This includes handling client inquiries, addressing HR concerns, ensuring smooth communication between clients and HR teams, and contributing to a positive client experience. The role also involves maintaining a detailed understanding of HR processes, policies, and systems to resolve client queries effectively with different agencies.

Key Responsibilities:

• Client Interaction & Support: Serve as the primary point of contact for clients with HR-related inquiries or concerns, ensuring prompt and professional responses.
• HR Process Management: Assist clients in navigating HR processes such as onboarding, benefits enrollment, payroll, and performance management.
• HR Documentation: Ensure the accurate processing of HR documents, contracts, and other essential paperwork in accordance with company policies.
• Client Relationship Management: Build and maintain strong relationships with clients, addressing concerns, and ensuring a high level of customer satisfaction.
• HR System Support: Provide assistance with the HRIS system and other platforms to troubleshoot issues or guide clients through HR-related processes.
• Reporting & Analytics: Support the HR team in gathering client feedback and generating reports to track the effectiveness of HR services.
• Compliance & Policies: Ensure all client-related HR activities comply with legal regulations, company policies, and best practices.

Qualifications & Experience:

• Educational Background: Bachelor's degree in Human Resources, Business Administration, or related field.
• Experience: 2-4 years of experience in client service, HR, or a customer-facing HR role.
• Must Have valid Qatar id

Skills & Competencies:

• Strong Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients and HR teams.
• Customer-Oriented Mindset: Ability to handle client concerns with professionalism, patience, and empathy.
• HR Knowledge: Basic understanding of HR processes, policies, and systems.
• Problem-Solving: Ability to troubleshoot and resolve issues effectively, ensuring client satisfaction.
• Attention to Detail: Meticulous in handling client information and HR documentation.

Apply Now :- Send CV to whatsapp +97430662111

Job Types: Full-time, Permanent