Key Responsibilities:
System Implementation & Configuration
- Configure and maintain HIS modules (Registration, EMR, Laboratory, Radiology, Pharmacy, Billing, etc.).
- Support new HIS implementation, upgrades, and customizations based on hospital needs.
- Collaborate with vendors and internal teams to ensure proper integration with third-party applications (PACS, LIS, ERP, etc.).
User Support & Training
- Provide first-line support to hospital staff for HIS-related issues.
- Troubleshoot and resolve system errors, data issues, and workflow problems.
- Conduct user training and create user manuals and guides to improve system adoption.
System Administration
- Manage user accounts, roles, and permissions within the HIS.
- Ensure data accuracy, confidentiality, and compliance with hospital policies.
- Monitor system performance and coordinate with IT team for maintenance.
Workflow Optimization & Process Improvement
- Analyze current workflows and recommend system enhancements.
- Work with clinical and non-clinical departments to align HIS functionality with operational needs.
- Test new features and enhancements before deployment.
Reporting & Data Management
- Generate periodic and ad-hoc reports for management and clinical teams.
- Ensure data integrity, completeness, and compliance with regulatory standards (JCI, ISO, Ministry of Health requirements).
Compliance & Security
- Ensure HIS meets hospital and regulatory compliance (HIPAA, local MOH guidelines).
- Work with IT Security to maintain data protection and backup strategies.
Job Type: Full-time