Home Appliance Technician

job Summary:

The Home Appliance Technician is responsible for diagnosing, troubleshooting, and repairing a wide variety of household appliances, including refrigerators, washing machines, dryers, dishwashers, ovens, and microwaves. The role demands strong technical expertise, problem-solving skills, and a customer-centric approach to service.

Key Responsibilities:

• Installation and Setup: Install and configure new home appliances according to manufacturer guidelines and customer preferences.
• Diagnostics: Utilize appropriate diagnostic tools and techniques to identify malfunctions in household appliances.
• Repair Work: Perform repairs on appliances such as refrigerators, washers, dryers, and ovens. Replace defective parts and ensure that appliances operate effectively after repairs.
• Maintenance: Conduct routine checks and preventative maintenance on appliances to improve performance and extend their lifespan.
• Customer Service: Communicate clearly with customers regarding the nature of the issue, the required repairs, and maintenance tips. Address any concerns or questions from customers.
• Documentation: Maintain detailed records of all services performed, parts replaced, and invoices generated for each job.
• Compliance and Safety: Follow all safety protocols during installation and repair. Stay updated on industry standards and manufacturer guidelines.
• Technical Support: Offer customers basic technical assistance over the phone or in person to resolve minor appliance issues.

Skills and Qualifications:

• High school diploma or equivalent; technical certification or diploma in electronics, electrical work, or a related field is preferred.
• Proven experience in diagnosing and repairing home appliances.
• Strong mechanical and electrical troubleshooting skills.
• Excellent manual dexterity, attention to detail, and physical stamina.
• Ability to work independently with minimal supervision and manage time efficiently.
• Strong customer service and interpersonal skills.

Work Environment:

• This role involves traveling to customers' homes for on-site appliance repairs and maintenance.
• Technicians may be required to work in different home environments, often handling heavy appliances and working in confined spaces.
• Work hours can vary, including weekends and evenings, based on customer needs and emergency calls.

Job Type: Full-time

Pay: From QAR2,000.00 per month

Experience:

• HA service: 4 years (Required)