Host

Overview
Join our vibrant hospitality team as a Host, where your energy and warm personality set the tone for an exceptional guest experience. As the welcoming face of our establishment, you’ll create a lively, friendly atmosphere by greeting guests with enthusiasm, managing reservations, and ensuring smooth seating arrangements. Your role is vital in fostering a positive environment that encourages guests to return time and again. If you thrive in dynamic settings and love engaging with people, this is the perfect opportunity to showcase your hospitality skills and make every guest feel valued from the moment they walk through the door.

Duties

• Greet guests promptly with a friendly, energetic attitude to create an inviting atmosphere
• Manage reservations and waitlists efficiently using POS systems such as Aloha POS or Micros POS
• Coordinate seating arrangements to optimize table turnover while maintaining guest satisfaction
• Answer phone inquiries professionally, providing accurate information about wait times and menu options
• Communicate effectively with servers, kitchen staff, and management to ensure seamless service flow
• Maintain cleanliness and organization of the host stand and waiting areas
• Assist with guest inquiries and resolve concerns promptly to uphold excellent guest relations

Requirements

• Previous experience as a host or hostess in a food service or restaurant environment preferred
• Strong communication skills with the ability to engage confidently with diverse guests
• Familiarity with POS systems such as Aloha POS or Micros POS is highly desirable
• Excellent phone etiquette and customer service skills to handle inquiries professionally
• Ability to multitask efficiently in a fast-paced setting while maintaining a positive attitude
• Experience in hotel or hospitality settings is a plus, especially related to guest services and guest relations
• Knowledge of restaurant operations, serving practices, and hospitality standards beneficial

Join us and be part of a team that values energetic engagement, exceptional service, and creating memorable experiences for every guest. Your enthusiasm will help shape our welcoming environment where everyone feels at home!

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 25 per week

Benefits:

• Employee discount
• Flexible spending account

Work Location: In person