Hostess, Host

Swordfish Sushi Restaurant

$18.00/ hr

*MUST BE ABLE TO WORK WEEKENDS*

We are seeking a friendly and organized Host/Hostess to join our team.

Duties

• Greet and welcome guests as they arrive, ensuring a positive first impression.
• Manage the seating chart and coordinate with servers to optimize table turnover.
• Answer phone calls with professionalism, handling reservations and inquiries efficiently.
• Provide information about menu items, specials, and restaurant policies to guests.
• Assist in maintaining cleanliness and organization of the host stand and dining area.
• Handle guest complaints or concerns with empathy and professionalism, escalating issues as necessary.
• Collaborate with kitchen staff and servers to ensure timely service and guest satisfaction.

Experience

• Previous experience in food service or hospitality is preferred but not required.
• Familiarity with POS systems, such as Aloha POS, is a plus.
• Strong guest service skills with a focus on customer satisfaction.
• Excellent phone etiquette and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Benefits:

• Employee discount

Work Location: In person