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Hostess, Host

Swordfish Sushi Restaurant

$18.00/ hr

*MUST BE ABLE TO WORK WEEKENDS*

We are seeking a friendly and organized Host/Hostess to join our team.

Duties

  • Greet and welcome guests as they arrive, ensuring a positive first impression.
  • Manage the seating chart and coordinate with servers to optimize table turnover.
  • Answer phone calls with professionalism, handling reservations and inquiries efficiently.
  • Provide information about menu items, specials, and restaurant policies to guests.
  • Assist in maintaining cleanliness and organization of the host stand and dining area.
  • Handle guest complaints or concerns with empathy and professionalism, escalating issues as necessary.
  • Collaborate with kitchen staff and servers to ensure timely service and guest satisfaction.

Experience

  • Previous experience in food service or hospitality is preferred but not required.
  • Familiarity with POS systems, such as Aloha POS, is a plus.
  • Strong guest service skills with a focus on customer satisfaction.
  • Excellent phone etiquette and communication skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Benefits:

  • Employee discount

Work Location: In person

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