Host/Hostess

Cook'd is adding a new location in South Reno. We are looking to for a Host/Hostess to join our team. Full time and part time opportunities available.

The Host/Hostess is the first point of contact for guests and plays a critical role in creating a welcoming, organized, and efficient dining experience. In a fast paced, high volume environment, this position requires strong communication, multitasking, and customer service skills to manage guest flow, seating, and wait times effectively. This position also supports online and to-go order coordination, ensuring accuracy, timeliness, and excellent guest service across all channels.

Responsibilities:

· Greet all guests promptly with a warm, friendly, and professional demeanor

· Manage reservations, waitlists, and walk-in traffic using the restaurants system

· Coordinate seating to balance server sections and optimize table turns

· Escort guests to tables an provide menus

· Maintain a clean, organized, and inviting front of the house and entry area

· Receive and manage incoming online, phone, and third party delivery orders

· Accurately input orders into POS and confirm details with guests when needed

· Ensure accuracy, completeness, and presentation standards of all orders

· Answer phones, respond to guest inquires

· Assist with cleaning, rolling silverware, and supporting front of the house operations as needed

· Performs all other duties as assigned

Requirements:

· Must be able to communicate clearly with managers, kitchen, employees and customers.

· Strong multitasking and problem-solving abilities

· Ability to stand and walk for extended periods of time

· Flexible to changing working hours; days, nights, weekends, and some holidays.

· Ability to reach, bend, stoop, and lift up to 40 pounds

Pay: $15.00 - $16.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person