Hotel Front Desk Agent

A Front Desk Agent, or a Front Desk Attendant, is responsible for ensuring guests at a property have a satisfying stay. Their duties include greeting and welcoming customers, checking guests in and out, and issuing room keys.

A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Other duties and responsibilities of a Front Desk Agent may include:

• Greeting guests upon their arrival and providing a hospitable welcome
• Recording client information in the company’s internal database and directing them to their designated rooms
• Receiving calls, conducting room reservations, and verifying existing bookings
• Processing customer payments and presenting them with the bill upon check-out
• Keeping the front desk neat, orderly, and sanitized at all times

Job Types: Full-time, Part-time

Pay: From $11.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Hotel: 2 years (Preferred)

Location:

• Pauls Valley, OK 73075 (Preferred)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Preferred)

Ability to Commute:

• Pauls Valley, OK 73075 (Required)

Ability to Relocate:

• Pauls Valley, OK 73075: Relocate before starting work (Required)

Work Location: In person