Hotel Nurse Cum Admin

Hotel Nurse Cum Admin

The Hotel Nurse cum Admin is responsible for providing medical assistance, promoting health and safety standards, and delivering first-aid care to guests and employees. In addition, this role supports administrative tasks related to HR, employee welfare, and health compliance to ensure a safe and welcoming environment within the hotel.

What will I be doing?

As a Hotel Nurse cum Admin is responsible for providing medical assistance, promoting health and safety standards, and delivering first-aid care to guests and employees. In addition, this role supports administrative tasks related to HR, employee welfare, and health compliance to ensure a safe and welcoming environment within the hotel, you will be responsible for performing the following tasks to the highest standards:

• Provides medical attention to team members and guests
• Interacts with team members and acts as a PR representative for the department
• Ensures that information is communicated throughout the company
• Counsels team members and makes referrals to the employee assistance programmed when required
• Responds to guest and team member requests in a timely and professional manner
• Actively promotes the services of the department
• Monitors and handles queries/complaints from team members
• Ensures customer satisfaction according to department standards
• Maintains the highest level of confidentiality in discussions with internal /external customers
• Submits reports within the agreed deadlines
• Produces accurate, well presented documentation and statistics
• Maintains up to date, accurate filing of medical related issues
• Provides administrative services for the medical plan and maintains up to date records for the medical plan
• Ability to work unsupervised
• Consistently performs job functions with attention to detail, speed and accuracy
• Maintains First Aid boxes
• Monitors health and safety risk factors for the property
• Updates information about sickness in a timely manner
• Submits invoices promptly to ensure no additional finance charges are incurred
• Establishes and upkeeps par levels for supplies and equipment for the effective Nursing care
• Follows the correct procedure for requisitioning and ordering
• Becomes familiar with the financial aspect of the department.

Administrative & HR Support

• Support HR and management with administrative tasks such as maintaining staff health records and medical certificates.

• Assist in coordinating employee insurance, sick leave documentation, and occupational health requirements.

• Handle documentation and reporting related to workplace accidents or injuries.

• Support general office administration (filing, correspondence, scheduling, etc.).

• Assist with staff engagement activities and wellness programs.

• Ensure compliance with local health, safety, and labor regulations.

What are we looking for?

A Nurse serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Proficient in Microsoft Office programmes
• Ability to operate and maintain a HR system
• Counselling Skills
• Ability to read and comprehend instructions and correspondence; write correspondence and memos. Possesses effective presentation skills
• Ability to carry out the basic mathematical functions of addition, subtraction, multiplication and division. Ability to interpret data
• Ability to apply commonsense and display good judgement, when interacting and problem solving with team members and guests
• Excellent grooming standards
• Positive attitude
• Participate in necessary training and request training to meet development needs

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Secondary school graduate
• Degree in Nursing
• Requires a minimum of five years related experience
• Registered Nurse with all the relevant qualifications in emergency care

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!