Housekeeping Supervisor

Lead the Standard of Luxury: Join Our Team as Housekeeping Supervisor at the Mining Exchange Hotel

About The Opportunity

We are seeking a motivated and detail-oriented Housekeeping Supervisor to join our team at the Mining Exchange Hotel, a historic luxury property in the heart of downtown Colorado Springs. This role is essential in ensuring our guest rooms and public spaces consistently reflect the highest standards of cleanliness, comfort, and presentation.

As a Housekeeping Supervisor, you will lead and support the housekeeping team in delivering exceptional guest experiences through strong organization, hands-on leadership, and a passion for hospitality excellence. You will oversee daily room inspections, coordinate workflow, train and coach team members, and ensure all brand standards and safety protocols are met.

What You’ll Do:

• Supervise daily housekeeping operations and room assignments
• Inspect guest rooms and public areas for quality assurance
• Support, train, and motivate housekeeping attendants
• Ensure timely turnaround of clean rooms for guest arrivals
• Maintain inventory of supplies and communicate needs
• Uphold cleanliness, safety, and luxury service standards

About The Hotel

Mining Exchange Hotel was built in 1902 as a stock exchange for local mining companies, The Mining Exchange Hotel offers a one-of-a-kind experience in the heart of downtown Colorado Springs. Our elegant, yet casual public spaces, and guestrooms are all newly renovated.

Job Role

Responsibilities include training and supervision of room/suite and house attendants to ensure all rooms/suites and public areas are cleaned and comply with hotel standards. Visually inspects rooms/suites.

Responsibilities:

• Inspect rooms, complete reports, verify status reports; report clean suites to hotel front desk and / or load into automated property management systems.
• Open housekeeping: check rooms inventory, assign rooms to room/suite attendants
• Monitor payroll reports and work schedules
• Monitor lost and found program.
• Ensure stock rooms and carts are maintained with proper supplies

Requirements

• 1-2 years housekeeping supervisory experience in hotel preferred.
• 4 or more years hotel housekeeping experience.
• Read, write and speak English fluently. Knowledge of other languages, especially Spanish is a plus.
• Knowledge of inventories, scheduling and productivity.
• Ability to communicate effectively with the public and other team members verbally and in written form.
• Ability to inspect 25 to 80 rooms per day.
• Ability to clean rooms, when needed.
• Physically able to move and / or operate large objects, such as: maid’s carts, suite furniture, large bags of linen, vacuum cleaners and boxes of inventory.
• Ability to follow and enforce all hotel standards, including safety procedures/standards and able to recognize and act in emergency situations.
• Knowledge of and ability to operate computer.

Job Type: FLSA Designation: Full Time-Non-Exempt

Compensation: $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Hospital indemnity insurance
• Eligible to participate in the Employee Referral Bonus Program.

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.