Housekeeping Team Leader – Guest Experience & Floor Operations Specialist at InterContinental Residences Dubai Business Bay

At InterContinental Residences Dubai Business Bay, we are seeking a Housekeeping Team Leader to support daily housekeeping operations and ensure exceptional cleanliness, presentation, and guest comfort across assigned floors and public areas.

This role is designed for a hands-on, detail-oriented, and guest-focused professional who leads by example—ensuring every room and space reflects consistency, care, and the highest standards of luxury living.

This is more than a traditional housekeeping role.

InterContinental Residences Dubai Business Bay represents refined residential luxury, where every detail matters.
As a Housekeeping Team Leader, you play a vital role in delivering these standards on the ground—supporting the team, maintaining quality, and ensuring every guest space is prepared to perfection.

Why This Role Matters

Housekeeping is at the heart of the guest experience.
As a Team Leader, you will bridge leadership and operations—supporting the Housekeeping Supervisor in ensuring productivity, quality control, and smooth day-to-day coordination.

You will help maintain consistency across rooms and public areas while guiding attendants and ensuring tasks are completed efficiently and to brand standards.

This role is essential in delivering both guest satisfaction and operational consistency.

Be the Detail Behind the Experience

You will support the supervision of housekeeping attendants, assist in inspections, and ensure that all cleaning tasks are completed to the highest standards.

From preparing rooms to supporting team performance, you will ensure every detail reflects care, quality, and readiness—contributing to a seamless guest experience.

The Gig

Reporting to the Housekeeping Supervisor, the Housekeeping Team Leader supports daily housekeeping operations at InterContinental Residences Dubai Business Bay.

• The Opportunity: Take a hands-on leadership role within a luxury residential environment
• The Strategy: Maintain consistency, efficiency, and attention to detail
• The Impact: Support high-quality standards and contribute to guest satisfaction

You will be responsible for coordinating daily tasks, supporting inspections, and ensuring operational flow on assigned floors.

Stay Human

At InterContinental, every detail matters.
This role is about more than completing tasks—it is about creating comfort and care through consistency, teamwork, and attention to detail.

Your Day-to-Day

No two days are the same; your responsibilities will include, but are not limited to:

What We Need From You

Ideally, you bring some (or all) of the following:

What You Can Expect from Us

We give our people everything they need to succeed — from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. These include a full uniform, generous room discounts, and world-class training programs.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of work. Through our myWellbeing framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.

Ready to Shape the Guest Experience?

If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people, we’d still love to hear from you.

Join us and be part of shaping distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise help define how guests connect, unwind, and remember us.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.