Houseman

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job title : Houseman

Department : Housekeeping

Reporting to : Housekeeping Supervisor

About Us

Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.

The Role

As a Houseman, you will be responsible for providing support to the Housekeeping department by ensuring that all guest rooms, public areas, and back-of-house areas are cleaned, well-maintained, and presented to the highest standards. Your role will involve assisting the team with tasks such as room preparation, furniture arrangement, cleaning, and stocking supplies to ensure a seamless guest experience.

Key Areas of Responsibilities

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Houseman, you will need to:

• Room Preparation & Maintenance

• Ensure all guest rooms are set up and cleaned according to resort standards before guest arrival.
• Assist with the cleaning of guest rooms, including floors, walls, windows, and furniture, ensuring the highest standards of cleanliness and presentation.
• Replace or clean any damaged or missing items in guest rooms, including towels, linens, and amenities.
• Assist with the arrangement and setup of furniture, including bed configuration, placement of items, and ensuring all room facilities are in working order.

• Public Area Cleaning & Upkeep

• Maintain cleanliness and organization of public areas, including corridors, stairwells, lobbies, and restrooms.
• Ensure all high-touch areas are sanitized regularly throughout the day, including door handles, elevators, and seating areas.
• Report any damage or maintenance issues in public areas or guest rooms to the appropriate department.
• Perform general cleaning duties, including sweeping, mopping, dusting, and vacuuming in public and service areas.

• Stocking & Supply Management

• Ensure housekeeping supplies such as linen, cleaning chemicals, and guest amenities are properly stocked in designated areas.
• Restock cleaning carts and ensure they are fully equipped with the necessary tools and supplies.
• Assist in maintaining inventories of linen, towels, and cleaning supplies, ensuring proper storage and handling to avoid shortages or excess.

• Guest Request Assistance

• Respond promptly to guest requests for additional supplies, such as extra towels, pillows, or toiletries.
• Deliver guest items such as amenities, extra linens, or other special requests, ensuring timely and courteous service.
• Maintain a professional, polite, and friendly demeanor while interacting with guests to enhance their experience.

• Team Support & Collaboration

• Assist the Housekeeping team with various tasks, including room cleaning, laundry, and trash removal.
• Collaborate with the Housekeeping Supervisor to ensure smooth daily operations and address any housekeeping challenges or issues.
• Ensure the safe use and storage of cleaning chemicals and equipment.
• Report any safety hazards or maintenance issues to the supervisor or maintenance team.

• Health & Safety Compliance

• Follow all safety protocols, including the use of personal protective equipment (PPE) and proper cleaning techniques to prevent accidents or contamination.
• Ensure safe storage and handling of cleaning chemicals and supplies in accordance with established guidelines.
• Adhere to health and safety regulations, including proper waste disposal, environmental sustainability practices, and equipment maintenance.

• General Maintenance & Reporting

• Perform light maintenance tasks, including changing light bulbs, fixing minor issues, or reporting any damage or issues to the appropriate department.
• Report all maintenance problems, damages, or guest complaints to the Housekeeping Supervisor or Maintenance department in a timely manner.
• Ensure all equipment used is kept clean, maintained, and in good working condition.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.

• Competitive compensation package.

• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.

• Health Insurance coverage whilst in service.

• A supportive and inclusive work environment that values diversity and collaboration.

• Employee Recognition Programmes.

• Daily meals on duty and uniform dry-cleaning services.

• Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.