Housing Occupancy Operations Coordinator

The Housing Occupancy Operations Coordinator at the University of Oklahoma serves as a team leader responsible for the daytoday and longterm coordination of occupancy management for a 7,000bed housing operation, including room assignments, student billing, and workflow design. Operating within the collaborative and supportive Housing Administration leadership structure, this supervisory role ensures that administrative processes are accurate and responsive to student needs by managing complex timelines and serving as a key decisionmaker and problemsolver. Position will focus on occupancy and assignment management, supervision and team leadership, and process planning and collaboration.

Review of applications will begin March 23, 2026 and will continue until the position is filled. For priority consideration please submit all materials by March 23, 2026.

Duties include but are not limited to:

• outs and temporary relocations during all phases of the year. Will make assignment and space management decisions based on department priorities, relevant policies and student needs.
• Attends events and meetings and serves on committees. Coordinate with campus partners such as Residence Life, Housing Operations, Sooner Card, Graduation and Persistence Support, International Student Services, and others, aligning operations where possible to enhance the residential student experience.
Management of dayto
• day operations and supervise staff, to include hiring, training, supervising and developing Housing Occupancy Coordinator team.
• Plans and coordinates special projects, to include leading the planning, full documentation and execution of complex seasonal timelines (fall opening, spring closing, summer housing, transition periods), anticipating the downstream impacts of decision on both students and staff.
• Serves as a liaison with offices on and off campus, will participate in student resident recruitment events such as New Sooner Orientation.
Develops materials and strategies to improve occupancyrelated policies, workflows and practices to improve residential student outcomes and team efficiencies. Contribute subjectmatter expertise to departmental
• level planning and decision making as needed.
• Ensure team's occupancy data and billing auditing is accurate and proactively identify and correct potential issues
Direct the resolution of no
• show, not enrolled, early arrival, late departure and special population cases
• Plan team projects and timelines, set expectations, monitor progress and support team as needed in project completion.
• Provide guidance to team on complex cases, policy interpretation and exception handling.
Continuously develop and refine occupancy
• related workflows in collaboration with the Assistant Director, Systems Manager and Customer Relations Manager.

Required Education and Experience: Bachelor's degree, AND:

• 12 months in student programming, student services, or closely related experience.

Equivalency/Substitution: Will accept 48months related experience in lieu of the Bachelor's degree for a total of 60 months experience.

Skills:

• Ability to communicate verbally and in writing
• Composition and proofreading skills
• Computer skills, including proficiency in navigating and maintaining databases
• Detail oriented for accuracy of data and information
• Highly organized and ability to handle multiple projects and deadlines
• Ability to communicate well and build rapport with students, faculty and staff
• Ability to read and interpret policy as well as state and federal regulations

Working Conditions:

• Physical:
  • Sit for long periods of time.
  • Occasionally walk and stand.
  • Ability to bend, lift, stoop and carry.
  • Ability to engage in repetitive motions.
• Environmental:
  • Standard office environment.
  • Frequent exposure to pressure caused by deadlines and busy periods.
  • Ability to work effectively with a wide range of constituencies.

Department Preferences:

• Prior higher education student services experience
• prior supervisory experience
• prior experience working with data, reports and enterprise systems
• prior project management experience

Supervision: Will supervise a team of fulltime staff.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/PoliciesHandbooks/TBTesting.

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.